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Brother Printer Not Connecting to WiFi: Troubleshooting Steps

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Roy Miller
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5 min read

Brother Printers are great, but when you need to print something quickly, and you are connecting your printer to your computer, and suddenly it shows Brother Printer not connecting to WiFi, this pops up on your screen it can be irritating. Technology is supposed to make your life easier and not complicated. But when we need it most, and something like this happens, it delays our work.

But do not worry. This guide will walk you through troubleshooting methods to solve this issue.

Causes Why a Brother Printer Does Not Connect to Wi-Fi

Here are a few reasons why Brother printer might not connect to WiFi:

● Weak Wi-Fi signal

● Software issues

● Incorrect WiFi Settings

● Obstructions

● Other devices

● Router settings

Fixes to Resolve the Issue

Above, you read about the causes of Brother printer not connecting to WiFi. Here, you will read about the solutions and how to fix them.

Check Wi-Fi Signal

Before you proceed with the solutions, check your Wi-Fi. Weak Wi-Fi signals can prevent your printer from connecting:

  1. Ensure the printer is on and within the range of the Wi-Fi router. A weak Wi-Fi signal can prevent the connection.

  2. Printer location matters. For a strong signal, place the printer closer to the router. Do not put printers in areas with thick walls or metal objects, as these can interfere with the signal.

  3. Cross-check if your printer is close to other electronic devices, such as microwaves or Bluetooth. Turning off these devices or moving the printer away can interfere with the signal.

Reconnect the Printer to Wi-Fi

To reconnect, follow the below instructions:

  1. On your router, press the WPS button to see if your router supports WPS (Wi-Fi Protected Setup).

  2. Then, move to the printer, select the WPS button from the Wi-Fi settings menu, and click it.

  3. Within 2 minutes, your printer should connect to the network.

  4. Go to the Network or Wi-Fi settings menu on the printer’s control panel to connect your printer manually.

  5. Then, from the list of available networks, select your Wi-Fi network.

  6. Now, enter your password.

  7. Lastly, wait for the printer to connect and print a network configuration page to confirm.

Check Network Compatibility

  1. Brother printers generally connect to the 2.4 GHz band. But if you have a dual-band router, make sure your printer is trying to connect to the 2.4 GHz network instead of the 5 GHz one, which is often incompatible.

  2. Set your Wi-Fi network to a compatible mode, WPA2, and not a secured or enterprise network that requires authentication methods.

Reset the Printer

If none of the above solutions work, you may need to factory reset your printer. Follow the below steps:

  1. On your printer, go to the printer’s menu, navigate to Initial Setup, and click on Reset.

  2. Then, under that, select the Factory Reset option.

  3. Click on the Reset button and wait for it to restart.

  4. After the reset, you must set up your Wi-Fi connection from scratch.

Check Router Settings

Sometimes, the problem lies within the Router settings:

  1. Make sure that the Wi-Fi network and password are correctly entered. Incorrect details prevent the printer from connecting.

  2. If your router has dual bands of 2.4 GHz and 5 GHz, ensure the printer is connected to the 2.4 GHz band, as many Brother printers do not support 5 GHz.

  3. Make sure your router is enabled to broadcast. If your network is set to “hidden,” your printer may be unable to find it.

Update Printer Firmware

Outdated firmware can cause connectivity issues:

  1. Check for updates. Visit the Brother website and search for firmware updates for your printer model. Sometimes, bugs can also cause connection problems.

  2. To update the firmware, download it from the Brother website and follow the installation instructions.

Conclusion

After reading this guide, you will know a Brother printer not connecting to Wi-Fi can be caused by many factors, from simple causes like network settings to complex reasons like outdated firmware and router configuration problems. Following the above guide and using those solutions can resolve the issues independently without seeking professional help.

FAQs

Can you use a Brother printer when not connected to Wi-Fi?

Yes, you can use the wireless direct feature on a Brother printer without Wi-I. This feature lets you connect your mobile devices directly to the printer without a router. To enable this feature, you can follow the below steps:

  1. Turn on your printer.

  2. Then go to the men of network settings

  3. Now, select the Wireless Direct feature.

  4. Choose On, and you can use your printer without a Wi-Fi connection.

What is the process for updating the firmware on the Brother printer?

To update the firmware on a Brother printer, you can use the Brother Firmware Update Tool:

  1. Download this tool from the Brother website.

  2. Now open the downloaded tool and select Run.

  3. Then, from the list of connected devices, choose the printer.

  4. Click Next or Continue.

  5. A window will appear with a notice about the data collected and deleted during the update.

  6. Afterwards, enter the printer’s password.

  7. Then click Ok to continue, and it will be updated.

What do you do when the Brother printer is not connecting to Wi-Fi?

When your printer is not connecting to Wi-Fi, follow these solutions to fix it:

  1. Turn off all your devices, like your printer's Wi-Fi, and then turn them on. Wait for about 5 minutes for your printer to join the network.

  2. Reset your Wi-Fi connection and your printer.

  3. Ensure your router is working properly, and security settings are not enabled.

  4. Make sure your printer is within the same range as your Wi-Fi network and move it close to it.

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